Immortal Entertainment Store
Shipping & Returns
Editable information about production, processing, shipping, tracking and returns.
Production time
Production timelines will be confirmed with the fulfillment provider before launch.
Order processing
Processing steps and estimated windows will be added once fulfillment settings are finalized.
Shipping
Available services, costs and estimated delivery windows will be shown at checkout.
Tracking
Tracking details will be emailed once a shipment is created.
Incorrect or damaged items
Contact support with your order number and clear photos so the team can review the issue.
Returns and exchanges
Eligibility, instructions and final return windows will be published before orders open.
Cancellations
Cancellation availability depends on production status and will be confirmed in the final policy.
